SHIPPING

SHIPPING

Read on to get the answers to your most asked shipping questions.

How much will shipping cost me?

AUSTRALIA

Goods Value	Standard Post	Express Post *
Under  $65	$10.95	$13.00
Over $65 but less than $220	Free! It’s on us	$10.95
Over $220 but less than $400	Free! It’s on us	$26.95

 

*  Depending on circumstances we may use alternate carriers at our discretion 

** Maximum Goods Value for Express Post -  $399.00

Express Post strongly advised for WA customers - see below

 

https://auspost.com.au/business/shipping/christmas-lodgement-dates

 

NEW ZEALAND - Standard Post

Shipping Weight
Up to 1kg	AUD19.95
Up to 2kg	AUD24.95
Up to 3kg	AUD29.95
Up to 4kg	AUD35.95
Up to 5kg	AUD41.95

 

Please allow a minimum of 21 business days from order.

Please note that you are responsible for any customs charges, taxes and duties. If your order is rejected due to non-payment of these, you will still be responsible for charges incurred in shipping the package.

When will you ship my order?

Please allow 1 business day for processing at our warehouse. Once your order is shipped you should receive it within 4 - 8 business days (AUSTRALIA)* or 21 business days (INTERNATIONAL). 

Please note, our warehouse will close for a much needed break Friday 12 Jan 2024 with shipments resuming Thursday 25 Jan 2024. 

We use Australia Post for shipping. All shipping over $20 is tracked and full details are provided to customers so you can track the progress of your shipment. 

* During peak times, and especially around Christmas, please allow 4 extra days for delivery as well as allowing for some delays due to unforseeable circumstances. 

For more information see https://auspost.com.au/service-updates/domestic-delivery-times

Please be aware that these times and cut-offs can change at anytime without notice.

INTERNATIONAL - EXCL NEW ZEALAND

Apart from New Zealand, we are currently not shipping to other international destinations. 

 

Do you ship to my P.O. Box or Regional postcode?

We sure do, but please allow a few extra days for Australia Post to get your order to regional postcodes. For more information see https://auspost.com.au/service-updates/domestic-delivery-times

Can you deliver to my work address?

Yes, we’re happy to deliver to your work address. Just make sure your add your company name so you get it as quickly as possible.

I haven’t received my order, what now?

Firstly please check your shipment details at https://auspost.com.au/mypost/track/#/search before contacting us as this is the same information that we would use to assist you.  

Get in touch with us by either replying to the Order Confirmation email we sent you or contact us at hello@wovii.com .