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SHIPPING

SHIPPING

Read on to get the answers to your most asked shipping questions.

Christmas 2022 - Shipping information

How much will shipping cost me?

AUSTRALIA

Goods Value

Standard Post  

  Express Post * 

Under  $49           

$9.95

$12.50

Over $49  but less than $250 

Free! It’s on us

   $ 9.95 

Over $250 but less than $400 Free! It’s on us $24.95

 

*  Depending on circumstances we may use alternate carriers at our discretion 

** Maximum Goods Value for Express Post -  $399.00

Express Post strongly advised for WA customers - see below

https://auspost.com.au/business/shipping/christmas-lodgement-dates

 

NEW ZEALAND - Standard Post

Shipping Weight

 

Up to 1kg                             

AUD19.95

Up to 2kg                             

AUD26.95

More than 2kg up to 5kg     

AUD42.00  

 

Please allow a minimum of 21 business days from order.

Please note that you are responsible for any customs charges, taxes and duties. If your order is rejected due to non-payment of these, you will still be responsible for charges incurred in shipping the package.

When will you ship my order?

Please allow 1 business day for processing at our warehouse. Once your order is shipped you should receive it within 4 - 8 business days (AUSTRALIA)* or 21 business days (INTERNATIONAL).   

We use Australia Post for shipping. All shipping is now tracked and full details are provided to customers so you can track the progress of your shipment. 

During peak times, and especially towards Christmas, please allow extra days for delivery as well as allowing for some delays due to unforseeable circumstances. 

For more information see https://auspost.com.au/service-updates/domestic-delivery-times

Please be aware that these times and cut-offs can change at anytime without notice.

INTERNATIONAL - EXCL NEW ZEALAND

Apart from New Zealand, we are currently not shipping to other international destinations. 

What is the last sending date for Christmas deliveries?

Domestic  -  Standard Post - Mon 12 December 2022 

                 -  Express Post   - Mon 19 December 2022

WA and NT customers - allow 4 days earlier

New Zealand  -   25 November 2022

Do you ship to my P.O. Box or Regional postcode?

We sure do, but please allow a few extra days for Australia Post to get your order to regional postcodes. For more information see https://auspost.com.au/service-updates/domestic-delivery-times

Can you deliver to my work address?
Yes, we’re happy to deliver to your work address. Just make sure your add your company name so you get it as quickly as possible.

I haven’t received my order, what now?

Get in touch with us by either replying to the Order Confirmation email we sent you or contact us at hello@wovii.com .

However please check your shipment details at https://auspost.com.au/mypost/track/#/search before contacting us as this is the same information that we would use to assist you.  

 

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