SHIPPING
SHIPPING
Read on to get the answers to your most asked shipping questions.
How much will shipping cost me?
AUSTRALIA
|
Goods Value |
Standard Post |
Express Post * |
|
Under $65 |
$11.95 |
$14.00 |
|
Over $65 but less than $240 |
Free! It’s on us |
$14.00 |
| Over $240 but less than $400 | Free! It’s on us | $27.95 |
* Depending on circumstances we may use alternate carriers at our discretion
** Maximum Goods Value for Express Post - $399.00
Express Post strongly advised for WA customers - see below
https://auspost.com.au/business/shipping/christmas-lodgement-dates
NEW ZEALAND - Standard Post
|
Shipping Weight |
|
|
Up to 1kg |
AUD19.95 |
|
Up to 2kg |
AUD24.95 |
| Up to 3kg |
AUD29.95 |
| Up to 4kg |
AUD35.95 |
|
Up to 5kg |
AUD41.95 |
Please allow a minimum of 21 business days from order.
Please note that you are responsible for any customs charges, taxes and duties. If your order is rejected due to non-payment of these, you will still be responsible for charges incurred in shipping the package.
When will you ship my order?
Please allow 1 business day for processing at our warehouse. Once your order is shipped you should receive it within 4 - 8 business days (AUSTRALIA)* or 21 business days (INTERNATIONAL).
We use Australia Post for shipping. All shipping over $20 is tracked and full details are provided to customers so you can track the progress of your shipment.
* During peak times, and especially around Christmas, please allow 4 extra days for delivery as well as allowing for some delays due to unforseeable circumstances.
For more information see https://auspost.com.au/service-updates/domestic-delivery-times
Please be aware that these times and cut-offs can change at anytime without notice.
INTERNATIONAL - EXCL NEW ZEALAND
Apart from New Zealand, we are currently not shipping to other international destinations.
Do you ship to my P.O. Box or Regional postcode?
We sure do, but please allow a few extra days for Australia Post to get your order to regional postcodes. For more information see https://auspost.com.au/service-updates/domestic-delivery-times
Can you deliver to my work address?
Yes, we’re happy to deliver to your work address. Just make sure your add your company name so you get it as quickly as possible.
I haven’t received my order, what now?
Firstly please check your shipment details at https://auspost.com.au/mypost/track/#/search before contacting us as this is the same information that we would use to assist you.
Get in touch with us by either replying to the Order Confirmation email we sent you or contact us at hello@wovii.com .